@HmmmUK Hi, The issue is related to the Tapo H200's time synchronization mechanism, which has improved on the new firmware(1.3.3). Best Regards

@Akore Hi, We don't have the information about when the Tapo C210 will support the feature(Alarm Event Type selection) you want. It's recommended to pay attention to the firmware release notes of the...

@JJ0hannes Hi, Thank you very much for your feedback here, you can vote on this thread or leave your comment with your usage scenario for evaluation. Best Regards

@HmmmUK Hi, We are releasing the new firmware (1.3.3 Build 20240604 rel.61598) for the hub, which includes time synchronization accuracy improvement. If you receive the new firmware, please update it...

@Akore Hi, Currently, if motion detection and person detection are enabled on the Tapo C210, the camera will alarm when it detects motion or person when the Alarm feature is enabled. You can turn on...

@Ydenek Hi, Currently, the Tapo Camera does not support the feature to back up the cloud video clips on a Windows PC directly. Alternatively, you can download the cloud video clips on your phone via...