@Cerberus983 Hi, You can refer to the instructions below to troubleshoot when failing to configure the camera. What should I do if I fail to configure Tapo Camera? If the problem remains, please help...

@Akore Hi, Generally, when a camera's motor rotates, it generates more image data, requiring more computational resources to capture, process, and transmit the images, and in this situation, the...

@Charly-51284 Hi, Adding the two new cameras to your account or creating a new account for them depends on your usage scenario. 1) If you want to manage the two new cameras with your account, you can...

@smaragdriver Hi, Different camera models may have different detection types supported, to learn what detection types a camera supports, you can go to its specification>AI Detection section on the...

@Kingsknowe-EH14 Hi, Thank you for your support of our product! Best Regards

@Manu35150 @ercovi Hi, We have a new firmware that may help in this case, please send me(@Solla-topee) the MAC address of the Tapo C320WS via a private message, and we will push the firmware to your...