@falzon Hi, Thank you for your feedback, I'll log it and forward it to the related team to evaluate. Best Regards

@Thebrowns15 Hi, 1. Please try to remove the SD card from the camera(Tapo C210) and then check if it will work fine. 2. What's the model number, capacity, and format of the SD card inserted into the...

@veehexx Hi, From your description, it's more likely the camera rebooted itself so the ONVIF connection disconnects. You can check if the following steps will help. What Can I Do if My Camera...

@ELLIE28 Hi, Please provide more detailed information for your case. 1. The model number and hardware version of your camera. 2. How do you reset the camera, describe your operation in detail. 3....

@Egos1970 Hi, It's recommended to search and open Internet Explorer from the Windows search bar to log in to the cameras' web UI, and if you click on Internet Explorer on the search bar but it opens...

@KuroPhoenix Hi, Can you share the link to the page that shows the Tapo C720 has a black version? Currently, the Tapo C720 has a white version only. Best Regards