@Alflipper Hi, The hub-required devices, such as the Tapo C420, D230, etc., support the Sub-G wireless network, they can't connect to a 2.4GHz Wi-Fi network. Generally, the battery cameras(Tapo C420...

@Thebrowns15 Hi, how often does the camera restart/reboot phenomenon occur? Is there a pattern or regularity to it?

@SpinF9 Hi, The detection settings of different camera models are not exactly the same. Currently, you can go to the C310's Device Settings>Detection>Motion Detection page to set the Activity Zone,...

@veehexx Hi, When you can't pan & tilt the camera via an ONVIF connection, can you stream the camera's live feed? You can go to the camera's Device Settings> Reboot Camera page to enable the Auto...

@Thebrowns15 Hi, You can check if the following instructions help in your case. What Can I Do if My Camera Frequently Stucks or Reboots? If not, please help confirm: 1. The LED status on the camera...

@MakoXV Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...