@-c-h-r-i-s- Hi, For the reported case: 1. Please repeat the steps you have tried on a different phone if you have one, and check if the problem remains. 2. Enable the Screen Recorder feature on your...

@cth35 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@TP_PH Hi, Please refer to the following steps to collect the app log for further analysis. 1. Log in to the Tapo app on your iPhone, and try to configure the camera TC65 to reproduce the issue. 2....

@smother Hi, There is no new firmware release for the NC450 recently, if the firmware has an issue, the camera couldn't have worked properly before. Please check if there are any changes in your home...

@jck5 Hi, Thank you for your feedback here, I'll log it and forward it to the relevant team to evaluate. Currently, if you want the Tapo C100 to have the same IP address constantly, you can try to go...

@drs_ Hi, Currently, it's unable to define a specific area always as a privacy zone when the camera pans & tilts to different viewpoints. It's recommended to readjust the privacy zone when the camera...