@Leana Hi, We do not sell extension cables separately, and below is the spec of the original power source of the Tapo C510W. You can search on the online stores to find a power extension cable that...

@SVIC Hi, If you are stuck on the "Pairing Failed" step when configuring the camera, you can try the following steps. 1. Update your Tapo app to the latest one. 2. Ensure your router has an internet...

@C200-User Hi, You can refer to the instructions below to troubleshoot if you fail to control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? Note: 1) Please...

@Kaylen Hi, On the Tapo app>Camera's Device Settings>Storage & Recording> microSD Card page, is the Loop Recording feature enabled? If not, please enable it and check if it helps. Please help confirm...

@PaRi53 Hi, The Tapo camera supports setting the notification settings independently. If you only have two houses, I think it may be able to add your cameras to the Home/Away mode and preset...

@DropeArias Hi, Since you can establish the RTSP/ONVIF connection on the VLC program, it means that the Tapo C210 supports the RTSP/ONVIF protocols. We need to do further investigation to locate the...