Update on April 23, 2024. Hi All, If you are using an iOS device, and the motion detection feature on the Tapo C200 is not working after updating the firmware, it's recommended to go to the App Store...

@DaryllDe Hi, On the Android phone/tablet, your phone and Tapo app will receive notifications if your camera has enabled the notification feature. If you set the notification to be silent on your...

@SDGTR Hi, The Reboot action is not available for the Tapo cameras. However, you can try to set the Auto Reboot feature on the camera's Device Settings>Reboot page to allow your camera to reboot...

@Pedroh Hi, If your phone and tablet are connected to the same router's Wi-Fi as the camera but fail to download the video clips on the SD card, please try to force close the Tapo app, clean the app...

@Himsy Hi, We need the following information for further analysis if your video is abnormal. 1. The model number and MAC address of your camera. You can send me(@Solla-topee) the MAC address via a...

@LordHelpMe Hi, In this situation, please help confirm the following information for further analysis. 1. The picture of the Area Intrusion Detection page and the Line-Crossing Detection page. 2. A...