@Danny-B7 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@Deedubs Hi, Please help confirm the following information for the reported case. 1. Go to the camera's Device Settings>Detection page to check your enabled detection types and activity zone, and...

@pappl Hi, Generally, the camera will reconnect to the router's Wi-Fi automatically even if the smart connect is enabled on the router. In your situation, please check what's the router's 2.4G Wi-Fi...

@capofalcone Hi, If the audio from the camera sounds muffled or unclear, or the volume is too low, you may try the following troubleshooting suggestions: 1. Make sure that there are no obstructions...

@B.M Hi, please send me(@Solla-topee) the MAC address of your Tapo C520WS via a private message. Thank you!

Introduction Smart devices may experience problems or failures in connecting and communicating due to factors such as network issues, firmware problems, device settings, compatibility, and more. To...