@Zexel Hi, It seems the problem is not related to the new firmware since the camera has worked for a few months already after firmware updates. Please check the IP address of your Tapo C100 on the...

@Jjl290 @TP-Mark Hi, The problem may be related to network fluctuations, you can try to turn off the VPN on your phone, connecting your phone to different networks for a try. If the problem remains,...

@SillyPari Hi, I have pushed the new firmware to your camera Tapo C220, please ensure your camera is online, and then you can update the firmware via the Tapo app for a try. Best Regards

@Julian-perez Hi, Thank you for the device MAC info, I have pushed the new firmware to your camera, please check if it will help in this case. Best Regards

@John0001 Hi, Thank you for the device MAC info. I have pushed the new firmware to your camera, please check if it will help in this case. Best Regards

@Kartronics12 Hi, I found your case is followed by our tech team and the ticket ID is TKID240315397, they will help you locate and solve the issue soon. Best Regards