@sukeshpvs Hi, According to the specification of the Tapo C220 shown on the official website, it supports 360° Horizontal and 114° Vertical Pan/Tilt Range. If your Tapo C220 can't pan 360°, can you...

@pat1181 Hi, The shared account does not the permission to access the cloud video clips, if you want to watch the cloud video clips on the 2nd phone, you can log in to the Tapo app with the owner...

@Dipil Hi, It's not recommended to mount the camera upside down since it may affect the camera's detection feature. If you need to see an upside-down image, you can go to the Tapo app> Camera's...

@NickOwen Hi, On the Tapo C510W's Device Settings>Storage & Recording>microSD Card page, is the Loop Recording feature enabled? If not, please enable it for a try. What's the model number of the...

@Piso Hi, If you want to share your Tapo C200, please refer to the instructions below. How to share my Tapo Smart Devices with my family? Best Regards

@slepax Hi, Usually, it's requested to have a working Wi-Fi when configuring the Tapo C200, and once the camera is configured and can be managed via the Tapo app, you can disconnect the internet to...