@nothappywithyou Hi, If you press the record button on the camera's Live View page to record the video manually, it's required to stay on the camera's Live View page to record the video, and the...

@Sushiritsu Hi, Is the problem phenomenon that when Auto Tracking is on, the spotlight on the camera won't turn on when the camera detects events even if the Night Mode settings are set to Smart...

@eelie Hi, Please help confirm the following information about the reported case. 1. Can you hear anything on the camera's Live View page when someone talks in front of the camera? For example, you...

@Hansson845 Hi, 1. Please check if your Tapo app is up to date, and update the Tapo app to the latest one if it's not the latest version. 2. You can reboot the hub Tapo H200 and check if you can...

@Dwhitton Hi, You can check if the following instructions will help. How to reduce motion detections from rain, snow or insects, etc.? Best Regards

@M3ntalBadg3r @archercj Hi, For the unstable issue, you can refer to the link below to troubleshoot. What should I do if my Tapo smart camera keeps losing connection or going Offline? If the problem...