@PvdWalt Hi, You can try the following steps to troubleshoot the firmware update issue. 1. Please go to the camera's Device Settings>Battery Status>Solar Panel page to turn off this feature, and then...

@Paulaemmer Hi, If you have a Tapo C320WS and want the spotlight to turn on when the camera detects a person, please note that the spotlight on the Tapo C320WS will turn on automatically in the...

@leotavano Hi, 1. Please check the Datasheet of the Tapo C425, the camera has a USB Micro B Charging port. 2. The original power adapter's output of the Tapo C425 is 5V/2A according to the Datasheet,...

Update on Feb 6, 2024. Hi All, The problem is solved when using the latest official Tapo app, and you can go to the Google Play or App Store on your phone to download and install the latest Tapo app....

@vanQ Hi, The Patrol Mode works after you enable it, and when it takes effect, on the camera's Live View page, you can see a message notify you that the Patrol Mode is turned on. Best Regards

@mr8ball You are welcome, and thank you in advance for your sharing!