Forums/
Feature Requests
2024-02-04 09:02:54
@gh3 Hi, Thank you for your support of our product. Currently, we have no plan for intercom product, however, I'll log your product request and forward it to the related team to evaluate. If you can...
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Forums/
Tapo Smart Camera
2024-02-04 08:41:14
@shasha41 Hi, Please help confirm the following information about the reported issue. 1. Does the problem happen every day? 2. Please go to the Tapo app>Smart tab to check if there are some Shortcut...
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Forums/
Feature Requests
2024-02-04 08:30:11
@Fifator Hi, Do you want to enable the Motion and Person Detection types on the camera but only alarm when the camera detects the person? Currently, if you disable the Motion detection type and...
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Forums/
Tapo Smart Camera
2024-02-04 08:22:45
@adam90 Hi, Please check if the camera lens is clean, and you can try to reboot the camera, and factory reset the camera, then check if the camera's Live View page will display properly. If the same...
2HELPFULS
Forums/
Tapo Smart Camera
2024-02-04 08:08:26
@Paddy99 Hi, Is the camera connected to your router's Wi-Fi directly to go to the internet, and is your router working fine? How do you wake up the camera and make it show online on the Tapo app?...
8HELPFULS
Forums/
Tapo Smart Camera
2024-02-04 07:58:00
@DJM-59 Hi, Please help confirm the following information if the problem happens. 1. Please let me know the time, date, and time zone when you notice the problem happens. 2. If you have an SD card...
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