@WhiteRoseAl Hi, The phenomenon seems related to the network quality rather than the camera losing the Wi-Fi connection. Please check if the camera can connect to the router/deco by an ethernet cable...

@NguyenKhoi Thank you for your cooperation~

@randomTapoUser Hi, 1. Since the Tapo Care Premium Plan can add up to 10 cameras, if you have more than 10 cameras and want to enjoy the Tapo Care service, you need to purchase a new subscription....

@StewHel Hi, If you can see the motion-detected notifications on the Tapo app, which means the Notifications and Detection features configured on the Tapo app for your camera are no problem. Please...

@Daffydd16 Hi, If your doorbell's model number is Tapo D230 and the hub is Tapo H200, you can connect the doorbell to the hub and below are the installation instructions. How to Set Up Your Tapo...

@Jain1992 Hi, Please try the following steps: 1. You can turn off the camera, wait for two minutes, move the camera close to the router, turn it back on, and wait for another two minutes. 2. Refer to...