@PLhiro Hi, I see your case is followed in the ticket TKID240152038, it's recommended to send the new video & problem description to the email for further help. Best Regards

@Lefteris23 Hi, Currently, the shared accounts have access to the some features and will be unable to change the other settings of the camera. For detailed information and instructions, please refer...

@Brownie58 Hi, Usually, there is a Person Detected notification option on Alexa>camera's settings page but your Alexa page does not have this option. Please check if your Alexa app is the latest one....

@BobWillis Hi, Thank you for the video recordings. To better help you, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your...

@EspeEstimada Hi, Thank you for the updates. I have reported this case to the tech team, and they will follow up on this case via email (ticket ID TKID240152033). Please wait patiently for the reply...

@Vinylad7 Hi, Generally, the Kasa lights and cameras won't affect your ISP router settings, especially when they are not connected to the router's Wi-Fi. I'm not sure if there was some confusion when...