@HEDACOAT Hi, Based on the error message that appears on the Tapo app when formatting the SD card, it's recommended to refer to the link below to check if the SD card is fake. How to Verify Fake...

@Skipstarry Hi, On the Tapo app>go to the camera's Device Settings>Video & Display>HDR page to enable this option, ensure the Video Quality is set to 2K, and then check if the image is better than...

@N_Gatt Hi, You can try to turn off the Fast Roaming feature on the Deco app and check if the Tapo C325WB will work fine. If the guest network on the Deco is not enabled, you can also enable the 2.4G...

@Dixon_Herize Hi, Please see the answers below for your questions. 1. The motion detection and notification features can be enabled without a cloud storage plan, and if you have inserted a microSD...

@Tom_Law Hi, Thank you very much for your feedback. It's recommended to vote on this thread "Configure camera that after X amount of time without touching it returns to the memorized position", and...

@zotor Hi, Currently, our outdoor battery-powered cameras, such as the Tapo C420, C400, and C425, are using the PIR sensor. Best Regards