@Ossiciattola Hi, You can refer to the link below to troubleshoot if the camera loses connection regularly. What should I do if my Tapo smart camera keeps losing connection or going Offline? Please...

@Bluenoser316 Hi, On the Tapo app>Cameras tab, please tap on the Play icon on your Tapo C510W, once you can watch the camera's live stream, wait for two seconds, then tap the Manage button and go to...

@cdelecole Hi, Please refer to the answer below, and hope they will help you. 1. Generally, once the Tapo camera is configured successfully and connected to the internet, you can watch the camera...

@an4re Hi, Thank you for the case report, and please help confirm the following information about the issue. 1. Please send me the MAC address of the camera via a private message. 2. What's the...

@KirbyR Hi, If you are asked to format the SD card when it's full, please go to the Tapo app>camera's Device Settings>Storage & Recording>microSD Card page to check if the Loop Recording feature is...

@Nevenit Hi, How do you confirm the camera disconnect from your Wi-Fi after enabling the firewall? Does the camera not have an IP address? You can check if rebooting the camera will make it reconnect...