Forums/
Tapo Smart Camera
2023-12-21 09:49:29
@Paddy99 You are welcome, and you can enjoy your camera!
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Forums/
Tapo Smart Camera
2023-12-21 09:45:19
@rsiwal Hi, Please help confirm the following information about the reported issue. 1. On the camera's Live View page on the Tapo app, have you selected the Auto in the Video Mode, and is the Light...
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Forums/
Tapo Smart Camera
2023-12-21 09:07:29
@Jeffguo Hi, It's suggested to remove the invoice in this thread and hide the MAC & email address to protect your personal info, and I'll forward the case to the tech team for further help through...
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Forums/
Tapo Smart Camera
2023-12-21 08:51:37
@thommypan Hi, Thank you very much for your detailed explanation. If you are willing to do further troubleshooting, you can change the DNS server to 8.8.8.8 and 8.8.4.4 on the Deco or move the...
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Forums/
Tapo Smart Camera
2023-12-21 08:27:00
@TapoProblem Hi, Do you mean the camera will reboot during the day, or will it be reset to factory default settings, and you need to reconfigure it to make it work? Generally, after a camera reboot,...
1HELPFULS
Forums/
Tapo Smart Camera
2023-12-21 08:06:10
@Paddy99 Hi, You are correct that you can't use Tapo Care, SD Card, and RTSP at the same time, and if you do not use Tapo Care, you can use the SD Card and RTSP at the same time. Best Regards
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