Forums/
Tapo Smart Camera
2023-12-18 08:53:26
@nicolasiac Hi, The tech team was made aware of your issue, and they will likely reach out to you via email to continue the troubleshooting. Please check your email box and confirm. Best Regards
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Forums/
Tapo Smart Camera
2023-12-18 08:30:19
@Wodzu Hi, I have reported the case to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards
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Forums/
Tapo Smart Camera
2023-12-18 08:11:36
@Jean-ch Hi, We will test the new app and firmware for a long time before releasing it to ensure its performance. Under normal circumstances, there will be no problems when upgrading the camera...
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Forums/
Tapo Smart Camera
2023-12-18 07:44:28
@Aliasz Hi, Glad to hear that you have solved the issue, and thank you very much for the solution sharing. Best Regards
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Forums/
Tapo Smart Camera
2023-12-18 07:37:05
@Gurky Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards
1HELPFULS
Forums/
Tapo Smart Camera
2023-12-15 11:32:14
@nicolasiac Hi, Does the "Patrol Mode is on" notice always displayed on the camera's Live View page if you have set it to always on? If not, please refer to the link below to collect the device log...
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