@Euse Hi, You can refer to the suggestions below and check if they will help. 1. Please check if your phone and the camera are connected to the router's 2.4G Wi-Fi rather than 5G, and check if the...

@Atti64 Hi We have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@NileshSoni Hi We have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best...

@BosseFilm Hi, Is it possible to move the C500 right next to the C310 for comparison? From the picture, the signal strength should not be so different, but I hope to eliminate environmental factors...

@StanchoBS Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@mattsm @Strickers Hi, Thank you for the updates, I have informed the tech team to analyze the issue as soon as possible, and it's suggested to reply to the email if there are any updates. We have...