@randomgirl Hi, You can refer to the steps below for a try. 1. Reset the camera to factory default settings. How to reset my Tapo camera? 2. Enable a hotspot Wi-Fi on your phone, reconfigure the...

@detacheduk Hi, You can try to power off the camera, move it close to your router, power it on, wait for 10 minutes, and check if the LED on the camera will change. If not, refer to the link below to...

@DMC91 Hi, The app with the new UI allows watching the camera within a LAN connection. In this case, please help confirm the following information. 1. Please describe your network diagram in detail,...

@SumitBhalla Hi, Please describe your problem phenomenon in detail for further analysis, such as the LED status on the camera, how you test the camera is not working, and the troubleshooting you have...

@emmanuel_katto Hi, You can refer to the link below to make the Tapo device work with Alexa. How to make my Tapo device work with Amazon Alexa? Thanks to Alexa Integration, we can watch a live feed...

@pmaclee Hi, 1. Whether it's no problem to watch the cameras via the Tapo app? 2. Please describe your network diagram, such as the Internet cable--wireless router)))(((PCs/NVR/Tapo cameras, etc. 3....