@sue1 Hi Sue, Whether the two Tapo C320WS have the remote control issue now? If not, can you share your solution in this thread? If the problem remains, please help check if your router has Firewall...

@Gwendal Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@Fdiddy Hi, Since the KE100 can't be controlled by the Tapo app, even if they support the Smartthings in the future, you may need to set them up via the Kasa app. General questions about linking Kasa...

@leokiosu Hi, The link is sent to you via private message, and hope it helps in this case. Best Regards

@Gumballerss Hi, Please help confirm the following information for your issue. 1. Please go to the camera's Device Settings>Detection page and check what detection type has enabled. 2. Have you...

@acnusera Hi, The instructions in the below link include the instruction to cancel the Tapo Care subscription plan, please ensure you have tried the correct method before. Tapo Care Cancellation and...