@RPL Hi, You can try to charge the batteries with a different power socket or power adapter and then check if it will solve the problem. If not, please help confirm the following information for...

@Andy_Ireland Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@Nailbombs Hi, Thank you for your case report here. According to my test, the Tapo C500 V1 with firmware version 1.0.6 does not have the option 720P in the Video Quality feature. Can you describe...

@insann Hi, Generally, when Tapo cameras detect events, Tapo Care saves event clips to the cloud. The Tapo Care service does not support continuous recordings. If you want to record the video...

@Big-ginge Hi, You can refer to the link below to troubleshoot if you fail to set up the Tapo cameras. What should I do if I fail to configure Tapo Camera? If the problem remains, please try to...

@sighallgone Hi, Currently, the battery-powered Tapo Camera models do not support the RTSP and ONVIF protocol, and they can only be viewed via the Tapo app. Thank you for your feedback here, we...