@claudiu111 Hi, In this case, please try to install the latest Tapo debug app(2.18.102) and test if the black screen issue happens on the new app version. If so, I'll report your case to the tech...

@otze Hi, I have received the MAC address of your Tapo C210, and in this case, please help confirm the following information for further analysis. 1. When did you buy the Tapo C210? Did it work fine...

@mp10 Hello, The C500 is an outdoor camera, but it can also be used indoors, and the features won't have any differences compared to using it outdoors. The basic features of the Tapo C500 and C225...

@Dipil Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@Diego_B Hi, Currently, the AI Detection does not have the Activity Zone setting, and this feature applies to the whole Live View page. Thank you very much for your feedback here, while we don't have...

@Andlas Hi, Generally, the camera will move back to the original position after tracking the motion and when there is no motion in front of the camera for 30 seconds, thus the activity zone and...