Forums/
Tapo Smart Camera
2023-09-04 10:05:46
@Cedric051 Hello, If you do not want to enable the Motion Detection feature, you can disable it on the Tapo app for your camera. And if you do not change the Motion Detection settings on the Tapo app...
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Forums/
Feature Requests
2023-09-04 09:58:26
@Dipil Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...
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Forums/
Tapo Smart Camera
2023-09-04 09:44:36
@ieh Hello, Thank you for your case report. If your monitoring phone and the camera are connected to different Wi-Fi networks, it means you are viewing the camera remotely. In this circumstance, the...
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Forums/
Tapo Smart Camera
2023-09-04 07:02:11
@MarianCTA @Alkazar Hello, Thank you for your feedback and suggestion here. I'll log your suggestion and pass it along to the team to evaluate, and we will continuously improve our products and apps...
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Forums/
Tapo Smart Camera
2023-09-04 06:29:11
@Booh Hi, Currently, the Tapo Cam does not support working with a third-party cloud server, they support the Tapo Care cloud service only. In this case, thank you for your feedback here, we certainly...
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Forums/
Tapo Smart Camera
2023-09-04 06:23:55
@Joanne1 Hi, The hardware version is unable to update, and usually, the new features will be released via firmware updates. You can share the firmware & hardware versions of your two Tapo C320WS and...
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