@IanKeo Hi, Currently, the Tapo D230S1 does not have the feature to recognize familiar faces and does not send notifications when detecting familiar faces. Thank you for your feedback here, while we...

@Fran_gaor Hi, You can set two Shortcut entries for the Tapo C200 if you can't set two actions for a Tapo C200 at one Shortcut entry. For example, set a shortcut entry to enable private mode and set...

@Nitramdc Hi, For the black screen issue, please help confirm the following information. 1. What's the model number and OS version of the shared phone? What's the version of the Tapo app installed on...

@glospete It's my pleasure~

@banyoo Hi, Thank you for your attempts and case sharing, and we'll continuously improve our products and deliver the best performance possible. Best Regards

@RandyAndy Hi, I can't see the video properly since it shows lines with different colors only. Based on our tests with the Tapo C200 and Tapo C210, your Tapo C210 may have a hardware issue, and you...