@RandyAndy Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@Hansok-_1955 Hi, As you can see on the top right corner of the Installation Guide for the Tapo C500, if you mount the camera upside down, it's not waterproof. On the Tapo app>Camera Settings page of...

@Moho_moho Hi, You can try to change the DNS server to 8.8.8.8 and 8.8.4.4 on your router, make sure there are no firewall, access control, or parental control entry for the Tapo C200 on your router,...

@Bordonbert Hi, As you can see on the Tapo C310's Datasheet page, it only supports the 15fps frame rate, and there is also no option on the Tapo app to adjust this setting. I'm not sure why the...

@haroooo Hi, Different Tapo camera models' features may be on different pages of the Tapo app. For the Tapo C210, you can tap your Tapo camera model card(C210) on the Home page>>tap the Settings icon...

@Smogie Hi, Please help check the Tapo app version, and check if the Privacy Mode option is available in the Home/Away mode settings. (Note: different Tapo app versions may have different options.)...