@NSaraf Hi, Currently, the Tapo camera does not support the ONVIF (Profile T) and it supports the standard ONVIF protocol (Profile S) only. It's recommended to talk with the person in front of the...

@David106 Hi, I think in many usage scenarios, if the users move the camera position by the PTZ feature manually, they may hope the camera fixes the position until they move it manually again. I'll...

@LaMpiR Hi, Thank you very much for the update, and glad to hear your problem is solved! Best Regards

@David106 Hi, Thank you for your suggestions. 1. Generally, the camera will use the position when you enable the Motion Tracking feature on the Tapo app as the default position, after it tracks a...

@Scratchen @xmtr34 Hi, Since we release the new firmware gradually for the Tapo C500, you may see some of the Tapo C500 do not have the new firmware. Please ensure your cameras' are online and wait...

@Necodraw Hi, Do you have a currency issue when purchasing the Tapo Care service? If so, do you purchase the Tapo Care service via the Tapo app or website? Where did you buy and install the Tapo...