@FOR22A Hi, Thank you very much for the information provided. For the sake of power saving, the Camera(C420) is usually in a sleep state (low power consumption). The camera can be woken up when doing...

@Santorius Hi, We have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best...

@FOR22A Hi, Thank you for the update, and can you share your motion detection and person detection settings with us? For example, have you enabled motion detection and person detection, and what...

@Paddy99 Hi, I checked the information on the Tapo C510W's Datasheet and find that it does not have the vehicle detection feature, I did not notice that before and thank you for the correction. Have...

@pablogarcia Hi Pablo, Our tech team is following up on your case, please help collect detailed information about your problem and reply to the email, and they will help you solve the issue. Best...

@Santorius Hi, Thank you for your detailed information, and I have one more question: Is the motion detection feature for the Tapo C200 with firmware 1.3.6 working on the Tapo app? If not, please...