@Bushlake Hi, Thank you for the case report. In this case, please check if the Tapo C310 is sitting in an open area, and if not, you can try to change the camera's location if possible. And please...

@chocobun Hi, Thank you very much for your cooperation, and I'll wait for the link to download the video. By the way, please help check the System LED status of the Tapo C210 when it's working, and...

@AlanW47 You are welcome and glad to hear the suggestion helps you.

@Santorius Hi, Thank you for your case report, and we are keeping handling the user-reported issues actively. For your ONVIF motion detection problem, please help collect the following information...

@AlanW47 Hi, After you configured the privacy zone, please go to the Camera Settings page of the Tapo C420>Advanced Settings>On-screen Display Settings>Disable Display Time Stamp and then enable it...

@edxp9 Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to the...