@Keith_Laker Hi, Generally, we suggest using the original power adapter to power the camera, and we can't promise the performance of the camera and power adapter if you change to another one. By the...

@SplitPrsnlty Hi, The Solid Amber light on the Tapo C210 means it connects to the router's Wi-Fi but has no internet access. You can reboot the router and the Tapo C210 to check if there are any...

@Nebi_Ros Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this product will be...

@Tatoon Hi, I think the recommended solution in this thread will help you in this case, and you can troubleshoot according to the tips in that thread. Best Regards

@CSFA Hi, You can refer to the link below to troubleshoot if you fail to update the firmware of the Tapo camera. What to do if firmware update of my Tapo smart devices failed? And you can try to...

@Tigerfan Hi, Our Tapo app requires the mobile devices' OS to be iOS 10+ or Android 5.0+. It's suggested to update the OS version of the iPad mini or use a different phone to install the Tapo app to...