@Kenix_Chu Hi, We need more information to analyze the issue, and please help confirm the following info. 1. Please describe the detailed problem phenomenon when the camera is not working, such as...

@jgb1984 Hi, About the notification issue, please help confirm the following information for further analysis. 1. On the Camera Settings page of the Tapo C225, go to the Detection & Alerts>Activity...

Hi @TheBrave75 Thank you for your support of our product and suggestions, while we don't have any specific details that I can share about if these features can come to the product or when they might,...

@Yiiiha Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@Vingto Hi, Is the problem that the Live View page of the camera displays a black page? Can you share a picture of the live view page of your camera on the Tapo app with us? If the camera is online,...

@Glenikins Hi, About the issue you report, please ensure the phone's volume is set to high or maximum, and you can use a different phone to watch the camera and test the Talk function. If the problem...