@Mathieum Hello, We have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best...

@Pepmovil Hello, Thank you for the case report, and you can refer to the suggestions in the thread "Video playback stucks" to check if they will solve your issue. Best Regards

@Kevin_Gretchen Hello, Thank you very much for your support of our camera and case sharing. The Tapo camera supports the RTSP and ONVIF (Profile S) protocol, generally, it can work with third-party...

Update on Aug 1, 2023. Hello everyone, @holzmichl Thank you for your case report here, and below are the suggestions for this issue. Problem Description: The image stucks after playing for...

@Wengster007 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@aliasalberto Hi, Glad to hear that your problem is solved~ The beta Tapo app you have tried may not be the one for this issue, and if changing to Compatible mode on the Tapo app works for your case,...