@Hans_Moleman Hi, The problem seems that you have changed the phone but haven't edited the Home & Away mode settings properly, so the motion/activity settings are wiped after pressing the Home or...

@jaybiz3 Hi, In the video you shared with us, I hear a little sound but very small, and I think it won't affect the daily use of the camera. You can try to use a different phone to stream the camera...

@TapoNewbie Hi, If you have subscribed to the Tapo Care service, the video clips triggered by events(motion, person, etc.) will be stored on the cloud server, but please note the video clips won't be...

@Oliver555 Hi, It's suggested to set up the Wired and Wi-Fi connection on the Tapo camera, even if you only intend to use the wired connection. By setting up both connections, the camera will...

@kharisma Hello, Thank you for your feedback here, and we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@Hans_Moleman Hi, The firmware versions for different hardware versions are different, and the features in different firmware versions are also different. Currently, your Tapo C310 V1 and V2 have the...