@Galwayguy Hi, We need more information about the problem for further analysis, and please help confirm: 1. Can you send me a link to download a video that shows your problem via private message? 2....

@RJG81 Hi, Currently, the Activity Zone set on the Motion Detection page works for the motion detection feature but not the AI detection feature. If AI detection is enabled(Person detection and...

@CameraJo Hi, You can refer to the link below to troubleshoot if you can't see the push notifications on your phone. Why can't I receive notifications after turning on Notifications? If the problem...

@IthoughtInewit Hi, About your questions: 1) The higher Wake-up sensitivity results in longer detection distance, easier wake-up, and more recordings, which will reduce battery life. The higher...

@Jman1 Hi, You can refer to the link below to troubleshoot if you fail to set up your camera. What should I do if I fail to configure Tapo Camera? And please also refer to the link below to check the...

@ErcanGUNES Hi, Thank you for waiting. The video summary feature should be working fine now. Please check if you can create the video summaries on your Tapo app. Best Regards