@g_ny Hi, Generally, subscribing to the Tapo Care service won't affect the RTSP stream connection. Regarding your question, I suspect it's related to the number of devices that view the camera at the...

@Tolga. Hi, We have reported the issue to the support engineers, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best...

@SrMoFoBro Hi, The Device Sharing feature is to share your device with another TP-Link ID rather than the owner ID. Based on your usage scenario, you just need to share your account(TP-Link ID and...

@g_ny Hi, 1. About the Tapo Care, SD card, and NVR(RTSP/ONVIF): a. If you have subscribed to Tapo Care for your camera, it works with one of the NVR or SD card recording, and if you are using an SD...

@dolhop Hi, I guess you are referring to the Notification icon on the Tapo app>Home page>Notification/Message icon at the top right corner. On that Notification page, you can see the Notifications...

@sd12 Hi, The Tapo app doesn't support the feature to use a widget to toggle Home and Away modes at present. For your feedback, while we don't have any specific details that I can share about if this...