@JulianoYS Hi Juliano, If I'm understanding correctly, you can connect to the Tapo C200 V1 successfully via ONVIF port 2020 when your computer is in the local network but failed in the remote...

@frog67 Hi, The Archer VR1210v modem router has the address reservation feature, and you can refer to the link below to reserve an IP address for the Tapo C310 on the modem router. How to reserve LAN...

@THAG Hi, If you want to watch the Tapo camera on a laptop, you can refer to the link below to have a try. How to view Tapo camera on PC through RTSP stream? Best Regards

Update on 23.09.11 Hi @AlexLimpkin Currently, when the Doorbell Video Call feature is enabled on the Tapo app for the Tapo D230, you will receive a call that displays as Tapo Doorbell when someone...

@Leo0 Hi, Please check if your router has a firewall, and if yes, turn it off for a try. You can also turn off the settings such as access control, parental control, or MAC filtering on your router...

@Yuwadee28 Hi, Are the video clips in the thread created by the same Tapo C200? If so, please send me the MAC address of the C200 via private message. And please send me the video clips created at...