@edbb Hi, Please check if the hub and the camera have the latest firmware. How to update the firmware of Tapo devices in the Tapo App? And please send me the MAC address of the camera and the hub via...

@Eisodos Hi, To identify the issue, please click on the camera on the Tapo app>click on Microphone on the Live view page, and send me a screenshot of the Microphone settings. Then please provide us...

@Ziv1 Hi, On the Tapo app>Me>Notification page, you can tap 'Do Not Disturb' to enable it and set the time and repeat the day that you do not want to receive the notifications. Best Regards

@Sanjaykmgr Hi, The problem may be related to the SD card inserted into the camera. Please help confirm the following information for further analysis. 1. What's the model number of the SD card? What...

@enmoredo Hi, Please help confirm the following information for further analysis if the C200 can't find the router's Wi-Fi. 1. Please reset the Tapo C200 to factory default settings and then check if...

@JulianoYS Hi Juliano, The Tapo C200 V1 and V2 release the firmware almost at the same time and the new firmware does not make changes on the RTSP stream. In this case, please help confirm the...