@Kapoios Hi, In this case, please turn the Tapo C200 off > wait for two minutes > turn it back on and wait for a while > then press and hold on the reset button for 5-10s and check if the LED...

@Snapydj Hi, Generally, accessing the camera in the remote network will slower than access it when in the local network because accessing the camera remotely needs to go through the cloud server. In...

@Jee28 Hi, In this case, please check if you can manage the Tapo C200 on the Tapo app, such as check if the Tapo C200 shows online on the Tapo app, and check if you can watch its live view page, etc....

@Cyrax.NET Hi, We have reported the issue to the support engineers, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm....

link @TiagoSS Hi, 1. Generally, restarting the camera will free some memory and allow the camera to work better, and the "auto-reboot" feature is not designed to solve the MicroSD card issue. What's...

@Violette Hi, For this issue, please help check the following information. 1. On the Tapo app> click on the camera, and please check if the Live View page of the camera works fine. 2. How far are the...