Hi @Sarahlh You can try some tips as troubleshooting FAQ below, then Start a New Thread for your camera with case details so other forum user or moderator can take a closer look at it~ What should I...

[Edit]Hello @MaxM4XWW Reboot the TRV by manually taking the battery out and put it back in Please connect your phone to the home Wifi network and try to upgrade for it again. If still failed, can you...

Janiek wrote This update was added today. @Janiek thank you for sharing this information! @KalleKat @TBDwarf @Arcanidus We created a support email titled with 'Forum ID 578442' for your case to...

Hello @Celico There are plans for optimizing on Tapo C100 model too.

Hello everyone, If you experienced SD card problem with the camera, please try some tips as the Marked solution here [Solution]Difficulty formatting SD card on Tapo C200 camera Feel free to Start a...

Hi @MMBaz To use Motion triggering smart action, you need set up an Smart Action/ Automation rule in the Tapo APP. And the camera 's firmware need support this feature. Trigger: Camera Motion...