Hello @JorgeCCardoso Thank you for reaching out to the community and for letting us know the case details! It's good to know you've tried some troubleshooting steps here [ Troubleshooting ] Tapo...

Hello @stevene Thank you! If possible, please share more exact time preferably in minutes. We still need the MAC address of your bulb, you can share the MAC address via PM by clicking on my profile.

Hello @stevene Thank you for your fast reply! 1. ' what exactly do you mean disable 3rd party skill? is that a setting in tapo or just don't link it to google home?' - Try not linking Tapo to google...

Hello @Julescs7 Thank you for the case report with the community. Can you share some screenshots of your Away mode settings, the Device name and how you find the issue or detail the concern? There...

Hello @Wheels7169 Thank you for reaching out to the community. Sorry to hear about the trouble and I will try my best to help, if the kasa device failed to update the firmware, you could try some...

Hi @Costcoguy Thank you for reaching out. The Kasa Smart XX default Wi-Fi SSID itself is used for app to find the plug, it is common that the smart SSID has no internet access. Before adding a smart...