@JednaPiroga Thank you reaching out to us, to save video clips in the NAS, you will need to check if the NAS manufacture has a surveillance software or portal to set up ONVIF connection and use NAS...

Hi @levlim Tapo device firmware are gradually released to Tapo users not all in once, so you may find that some cameras receives an update while some camera doesn't, this is common. It is recommended...

@abdemiller Thank you for the feedback, as the camera motion sensor detects the motion compared to the pixel changes, some unwanted alerts can only be reduced as much as possible by adjusted some...

@Enzo_Matrix If you need this information for development purpose, you may also reach our support from the above link , list the models and see if they have that information. Appreciated for your...

Just a reminder, we encourage our customers to update firmware of the Kasa devices in the Kasa APP, make sure the firmware are from TP-Link support or kasa app, or we can't guarantee the firmware is...

Hello @invinciblerahul May I know do you mean the floodlight (White Led) is always ON after the Tapo C320W firmware update? Try manually tapping the ' Bulb' icon on the live screen to turn the White...