Hello @NoMadPH Sorry for the late reply, Double check if there is any Wi-Fi extender between router & the camera, To help isolate the issue, try to connect the camera directly to router if possible,...

This Article Applies to Deco X20-4G, Deco X50-4G, Deco X80-5G, Deco X73-DSL How to set up 3G/4G/5G Backup In the Deco Mesh family, there are two types of 3G/4G/5G Backup: 3G/4G/5G Backup over SIM...

Hi @cgentil corrected a typo in my post, I haven't heard other users using a third party remote with the Tapo smart strip before, and we do not have a remote for the smart light strip For the second...

Hello @MZodiaco If you can manually turn on/off the plug, and the plug respond to the APP control (as you can hear the click sound), it could be some glitch on the plug. You could try to reboot the...

Hello @NyGabor Thank you for starting a detailed feature request, set Tapo APP automation "Between sunset and sunrise" seems to be a new request and can be helpful to follow the cicadians in...

Hello @Markus11 Glad to hear from you again, you could reply to the support email TKID220801850 in the inbox, and we may get your escalated later.