@pmst Hi, 1. We do not have the information about when the new firmware that supports the Spotlight Off mode will be available. We suggest paying attention to the relevant information on our official...

@mikeyorkie10 Hi, The shared account has limited permissions for the camera. It's unable to change or check the camera's Notification feature in the Tapo app > camera's Device Settings page with the...

@pmst Hi, The Tapo C325WB V2 currently does not have the Spotlight Off mode(display a colorful image with the spotlight off) on the Night Mode Settings page. However, this mode is planned to be added...

@Digipix Hi, 1. If the Tapo C325WB's firmware version is 1.1.5, it's hardware version should be V2 rather than V1. You can go to the camera's Device Settings > Device Info page to confirm. Since the...

@The_Rockery1 Hi, You can refer to the instructions below to troubleshoot if the camera's detection feature is not working well. What to do if the Detection feature is not working on the TP-Link...

@Massey Hi, You can try the following steps to perform a factory reset on the camera. 1. Change your Wi-Fi name, password, and security type back to the original one that the camera was connected to....