@AJB311 Hi, You can try the following steps: 1. Power on the camera with the original power adapter and cord that comes with it in the box. 2. Ensure the SD card is removed from the camera. Press and...

@Mikiee164 Hi, Please provide more detailed information about the reported phenomenon. Thanks! 1. Please go to the camera's Device Settings > Device Info page to check the camera's hardware and...

@Rainer-R_scr1 Hi, If you want to see the camera's name on its live feed, please navigate to the Tapo app > Camera's Device Settings > Video & Display > On-screen Display Info page, enable the...

@Tapouser24 Hi, You can refer to the following instructions to troubleshoot if you fail to format the SD card in the Tapo app. What should I do if the SD card cannot be formatted/recognized? If the...

@Lalbcid Hi, If your Tapo camera displays the correct date and time after configuration, but the date and time become incorrect after connecting to a third-party app/NVR via ONVIF, please adjust the...

@decision6 Hi, In your specific usage scenario, I have no more suggestions to provide about the Tapo C660. You may consider purchasing an outdoor Tapo camera, which is powered by a power adapter...