@fahadadi Hi, The phenomenon you reported is different from the original post; it's recommended to start a new thread here for assistance. For the reported phenomenon, please refer to Part 2 > Case 2...

@SlimboyFat Hi, Currently, if you have enabled the Motion/Auto Tracking feature on your camera, it will return to a default position after tracking if no new event is detected for 30 seconds. If you...

@David050505 Hi, You can refer to Q4 in the following instructions to troubleshoot. General questions about the Device Sharing feature Best Regards

@Ottila Hi, Please refer to the following information about your concerns. 1. Until now(Sep 1, 2025), the Tapo C530WS only has hardware V2, no V1. 2. Regarding the Image Sensor and Lens parameters of...

@Wusblum Hi, Is your camera's model number TC60? What are the camera's hardware and firmware versions? What are your concerns about the detection zone? Please describe the phenomenon you encounter in...

@gerardgarin Hi, You can refer to the following instructions to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline?...