Forums/
Tapo Smart Camera
2025-08-25 10:23:53
@vineet14 Hi, You can refer to the following instructions to troubleshoot if your camera reboots automatically. What Can I Do if My Camera Frequently Stucks or Reboots? Best Regards
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Forums/
Tapo Smart Camera
2025-08-25 10:17:09
@xul Hi, Please try the following steps for the reported phenomenon. 1. Turn off the camera, remove the inserted SD card, and turn it back on with the original power adapter that comes with the...
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Forums/
Tapo Smart Camera
2025-08-25 09:58:14
@kyuti4ever Hi, Generally, if the camera is configured successfully and connected to our cloud server, it will sync time with the NTP server automatically. If your camera has an incorrect date and...
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Forums/
Tapo Smart Camera
2025-08-25 09:43:13
@rimck Hi, 1. We suggest removing the camera's MAC address from the thread. 2. It's recommended to uninstall the Tapo app on your phone, copy this link, and paste it into your phone's browser, then...
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Forums/
Tapo Smart Camera
2025-08-25 09:28:02
@djxplor Hi, Please provide the following information for further analysis of the reported detection behavior. 1. Please go to the camera's Device Settings > Detection page, check the enabled...
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Forums/
Tapo Smart Camera
2025-08-25 09:16:33
@miso25 Hi, Typically, when the Patrol Mode on the camera's Device Settings > Pan & Tilt page is enabled and configured correctly, the camera will rotate automatically between the marked viewpoints....
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