@FernandoNn

@balkris Hi, Thank you for providing the videos. From the analysis of the videos, the video quality between the two cameras is quite similar, although one camera appears slightly more blurred. This...

@torx45 Hi, thank you for sharing your experience.

@jeanghis Hi, We cannot access the emails you exchanged with the French local support, and we do not recommend sharing email correspondence in the community. However, you are welcome to share the...

@FernandoNn Hi, Thank you for providing the information and video. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best...

@Sileg48 Hi, You can refer to the following instructions to troubleshoot if you fail to set up your camera. What should I do if I fail to configure Tapo Camera? If the camera still can't be...