@Garrage Hi, Typically, if your camera has subscribed to the Tapo Care plan or has an SD card inserted to store video recordings, on the Tapo app > camera's Live View > Playback & Download > Playback...

@DirtyLilMonkey Hi, If you experience issues when watching playback videos from an SD card, please refer to the following instructions to troubleshoot. What should I do if I experience issues when...

@adelphiaUK Hi, The Tapo C320WS V1 does not support Vehicle Detection until now. If you have a Tapo C320WS V1, please go to its Device Settings > Detection page to see the supported detection types....

@PolarMolar Hi, If you have a Tapo C501GW V1 and want to download the video recordings from the SD card when the camera uses a 4G connection, we have a firmware that can meet this usage scenario....

@SDey96 Hi, For the reported phenomenon, you can try the following tips and see if they help. 1. Try a different SD card if you have one. You can refer to the instructions below to find the...

Update on Aug 12, 2025 Hi All, Currently, the latest firmware of the Tapo C220 V1 is 1.3.2 Build 250610 Rel.61762n, and it's fully rolled out. This firmware supports the feature to work with the Tapo...