Forums/
Tapo Smart Camera
2025-08-12 03:26:06
@PetterS Hi, 1. If you bought the Tapo C425 individually, the package does not include the camera bracket. You can purchase the camera bracket if needed. As shown in the camera's QIG, the key...
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Forums/
Tapo Smart Camera
2025-08-12 02:16:21
@Bon888 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards
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Forums/
Tapo Smart Camera
2025-08-12 01:43:40
@DanielR6461 Hi, Sorry that the email address contains an extra dot. The correct email address is tapocare@tp-link.com. Best Regards
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Forums/
Tapo Smart Camera
2025-08-11 12:24:33
@Bon888 Hi, Thank you for providing the information and video links. However, the videos request your approval to access. Please approve them. Thanks! Best Regards
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Forums/
Tapo Smart Camera
2025-08-11 12:09:22
@Pendo8 Hi, What do you mean "When I go the camera itself I have new detections this morning"? Can you see the new detection video clips on the camera's Playback page, but no detection notifications...
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Forums/
Tapo Smart Camera
2025-08-11 11:29:33
@Chapster Hi, Typically, the Tapo cameras have some built-in voice announcements to notify users whether their actions were successful. Do you want to control the camera to announce these voices or...
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